WELCOME TEAM


Whether you are buying your first home or you have bought or sold previously, you can be assured of a friendly and professional experience through any residential conveyancing transaction by our Welcome Team.

Headed up by Liz Gibson, the team provide accurate quotations and personalised advice based on your specific needs.

THEY PROVIDE AN EFFICIENT AND EXCELLENT CUSTOMER EXPERIENCE

Our Welcome Team will ensure that you fully understand your quotation whilst supporting you with completing the initial documentation and ensuring you are fully confident and at ease with the next steps of your conveyancing transaction before introducing you to your dedicated Case Handler.

To speak to a member of our Welcome Team please contact us today. 

 

CONTACT US
GET IN TOUCH
If you have an enquiry or would simply like to find out more about us, please get in touch, we’ll be happy to hear from you.


WELCOME TEAM
LIZ GIBSON
LIZ GIBSON >
Welcome Team Leader
AIMEE HAWKSBEE
AIMEE HAWKSBEE >
Welcome Team Advisor
GEORGINA STONE
GEORGINA STONE >
Welcome Team Advisor
KAYLEIGH MCGUIRE
KAYLEIGH MCGUIRE >
Welcome Team Advisor
MEGAN MARTELL
MEGAN MARTELL >
Welcome Team Advisor
EMILY MORTIMER
EMILY MORTIMER >
Welcome Team Assistant


  TAKE A LOOK AT

  OUR WELCOME TEAM

liz gibson

Welcome Team Leader

Location(s): Peterborough

liz gibson - Welcome Team Leader

Liz has many years experience within a highly driven customer service environment. Her approachable, analytical and passionate nature has given her the capability to excel in her role overseeing the extremely dedicated welcome team.

The teams primary functions are introducing clients to the company, quoting legal costs and ensuring all customer needs are met prior to being passed to a dedicated case handler.

Working closely with the head of customer experience, Liz’s passion for our customers has helped drive the company focus of ensuring the best possible service is provided to all clients and continues to do so.

Email: liz.gibson@taylor-rose.co.uk

Phone: 01733 796801

Taylor Rose TTKW (rose)

  OUR WELCOME TEAM

aimee hawksbee

Welcome Team Advisor

Location(s): Peterborough

aimee hawksbee - Welcome Team Advisor

Aimée has over 4 years of experience in customer service and client care. She prides herself in delivery a high level of customer satisfaction, going the extra mile in order for her clients to have a stress free experience.

Aimée’s role includes introducing clients to the company and providing quotations of the legal costs associated with their conveyancing transaction. While doing so she ensures that her client’s needs are met, leaving the client feeling confident in her capable hands while going through, what can be, a stressful process.

Email: aimee.hawksbee@taylor-rose.co.uk

Phone: 01733 865626

Taylor Rose TTKW (rose)

  OUR WELCOME TEAM

georgina stone

Welcome Team Advisor

Location(s): Peterborough

georgina stone - Welcome Team Advisor

Georgina’s role within Taylor Rose TTKW is to provide clients with conveyancing quotations. She aims to help and ease the what can be daunting process of the very first stages of property transactions.

Georgina uses her expertise to ensure that the initial documents are filled in correctly and any concerns or questions are handled efficiently.

Georgina has helped drive forward the introduction of a new way of signing documents through our legal e-sign portal, allowing clients to complete, sign and submit documents electronically ensuring a smoother experience.

Georgina’s unique and quirky nature brings an upbeat and enthusiastic mood to the office.

Email: georgina.stone@taylor-rose.co.uk

Phone: 01733 865631

Taylor Rose TTKW (rose)

  OUR WELCOME TEAM

kayleigh mcguire

Welcome Team Advisor

Location(s): Peterborough

kayleigh mcguire - Welcome Team Advisor

Kayleigh has been with the Welcome Team at Taylor Rose TTKW for 2 years, providing clients with quotes for their legal transactions.

She is clear, concise and ensures that all clients leave her hands feeling supported and valued during the initial stages of their conveyancing experience.

Kayleigh has many years experience in a fast pace customer focused sector and her patient, friendly and understanding manner makes her an extremely valuable part of the team.

Email: kayleigh.mcguire@taylor-rose.co.uk

Phone: 01733 557765

Taylor Rose TTKW (rose)

  OUR WELCOME TEAM

megan martell

Welcome Team Advisor

Location(s): Peterborough

megan martell - Welcome Team Advisor

Megan has over 5 years of experience in customer service and client based operations delivering a first class service.

Megan’s role includes providing clients with conveyancing quotations and ensuring they are given the information and support they require throughout the process. She works diligently to provide excellent customer service and has earned a reputation for her proficiency and work ethic.

She is a dedicated member of the Welcome Team and strives to build sustainable relationships of trust through open and interactive communication. She prides herself on finding the best solutions and advice for all her clients.

Email: megan.martell@taylor-rose.co.uk

Phone: 01733 557716

Taylor Rose TTKW (rose)

  OUR WELCOME TEAM

emily mortimer

Welcome Team Assistant

Location(s): Peterborough

emily mortimer - Welcome Team Assistant

Emily has over 3 years experience in customer service based operations and aims to deliver exceptional service to those that she works with. Emily wants her clients to feel confident and satisfied with the opening procedures of their experience.

Emily’s job role is primarily administration based; ensuring client’s receive professional and orderly documentation, whilst contacting them and their case handlers to ensure the process is running smoothly.

She prides herself on her calm and welcoming personality, whilst building her knowledge in order to improve the high quality of service she continues to provide.

Email: emily.mortimer@taylor-rose.co.uk

Phone: 01733 557739

Taylor Rose TTKW (rose)

  GET IN TOUCH

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Taylor Rose TTKW (rose)
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