VACANCY | HEAD OF REGISTRATIONS

This role involves but is not limited to:

• Working with the Post Completion Team Leader to ensure that the knowledge of the Post Completion Executives, enables the work processes are completed consistently & updated to industry standards and queries raised at the appropriate point in the process
• Working with the Head of Post Completing Monitoring to ensure that the knowledge of the Data Monitoring Assistants enables the work processes are completed consistently & updated to industry standards and queries raised at the appropriate point in the process
• Ensure targets are met to achieve service levels within each of the teams to register and complete files following the conveyancing transaction
• Work closely with other Heads of Departments to support operational conveyancing teams with the post completion and file closing/archiving process
• Work closely with Consultant programme to ensure that the post completion process for consultant files is fully supported
• Work closely with finance, fee earners and heads of department to ensure that all residual balances are actioned in a timely and efficient manner and are holding a zero balance in order for the files to be closed and archived
• Ensure that the file closure process is correctly followed, and files are closed and archived in a timely manner
• Work with archive and finance to ensure that files are closed and archived correctly
• Identify by utilising and creating MI to identify trends within the department; increase efficiencies and upskill conveyancers within the various registration processes
• Ensure Companies House registrations are completed correctly and within given deadlines
• Design and implement a procedure for ensuring deeds chasers are responded to effectively and within a timely fashion
• Draft Deed of Covenants as part of the registration process when applicable
• Trouble shoot any technical queries to resolve the registration of files
• Analyse management information data to identify key areas where support or training is required.
• Flex staff levels to cover busy periods and analyse inflow of work to ensure adherence to both targets and budgets.
• Proactively develop training and work alongside both the Business Systems Training & Delivery Manager to promote correct processing of transactions by Conveyancing and Post Completion teams
• Recommend strategies and assist with developing and enforcing company policy and procedures.
• Assume responsibility for setting up fee earner accounts with the land registry portal
• Ensure focus on quality and compliance is actively demonstrated
• Creating and monitoring reports linked to the post completion process, ensuring repeat issues are dealt with via ‘root cause analysis’ and taken up with the colleagues concerned.
• Ensuring all registrations are monitored and registered in a timely manner
• Dealing with conveyancers enquiries relating to post completion matters.
• Dealing with client’s post completion enquiries where fee earners no longer work at Taylor Rose.
• Dealing with Land Registry, Mortgage Lenders and other relevant parties during the process.
• Making applications to facilitate the registration of Legal Title at the Land Registry.
• Ensuring any requisitions or queries raised by the Land Registry and other relevant parties are responded to in a timely manner by the teams

Requirements:

• Proven experience in the legal sector.

• A Qualified solicitor of Licensed Conveyancer is desirable but not essential

• Ability to deliver strong, dynamic and effective leadership.

• Previous experience of working in a large conveyancing department and managing post completion.

• Experience in submitting applications to Land Registry.Experience in creating and managing reports.

• Ability to communicate and build positive business relationships at all level.

• Ability to manage own workload.
• Strong verbal and written communication skills.
• Ability to work well as part of a team as well as independently.
• Problem solving skills.
• Be happy to travel where necessary.
• Strong understanding of the business.
• Commitment and dedication to the business.
• Ability to work in extremely pressurised environments.
• Strong planning and implementation skills.
• Strong data analysis.
• Positive attitude and the ability to influence the wider business.
• Understanding and commitment to the company’s core values.

Company Core Values:

• Aspirations: To be the best that you can, motivated to do things better, works smarter not harder, embraces changes, learns from mistakes, takes an interest in the vision of the business
• Integrity: Open and honest, shows respect, admits mistakes, looks at ways to improve and share ideas
• Innovation: Creative and Dynamic, Adaptable to change, seeks ways of doing things better, get involved with work that makes a difference, continuously learns new things for personal development
• Commitment: Relationships for the long-term