VACANCIES
DOCUMENT CONTROL ASSISTANT
REFERENCE
JTDAMPET
LOCATION
Peterborough
This role involves but is not limited to:
- Opening post, sorting, scanning, separating original documents and distributing mail from the digital mailroom tool
- Processing outgoing post including letters and parcels, using Royal Mail PPI system, Click & Drop or couriers as appropriate
- Dealing with colleague queries on mailroom
- Monitoring incoming emails
- Greeting clients and visitors, maintaining a professional approach
- Accepting/processing client documentation
- Certifying ID documents
- General admin duties
- Receiving deliveries into the office and distributing accordingly
- Providing refreshments for clients and meetings
- Covering holidays and sickness of team members
- Arranging courier/parcel deliveries and collection when required
- Training new members of the team as necessary
Requirements:
- A professional, flexible and reliable attitude and approach
- Strong organisational skills
- Presentable appearance
- Customer focus with a proactive “can do” attitude
- Strong communication skills & ability to communicate at all levels and across all departments
- Able to work within a team as well as independently
- Able to demonstrate initiative, strong work ethic and ability to problem solve
- Ability to prioritise workload
- Acute attention to detail
- Willingness to learn new skills and adapt to change
- Have a good understanding of the Microsoft office and ability to learn use of case management systems
Company Core Values:
- Aspirations: To be the best that you can, motivated to do things better, works smarter not harder, embraces changes, learns from mistakes, takes an interest in the vision of the business
- Integrity: Open and honest, shows respect, admits mistakes, looks at ways to improve and share ideas
- Innovation: Creative and Dynamic, Adaptable to change, seeks ways of doing things better, get involved with work that makes a difference, continuously learns new things for personal development
- Commitment: Relationships for the long-term
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