VACANCIES


We are pleased to announce we have a vacancy for a part-time Client Care Co-ordinator in our Peterborough Office. Hours of work 9am-3pm Mon-Fri (6-hour working day, start and finish time negotiable)

About Us

Brilliant people, amazing service, providing smart modern law we put the customer at the heart of our business. Taylor Rose TTKW is a creative and dynamic law firm. We believe our clients come first. Our staff are highly motivated and customer focused and believe the quality of the client journey defines our service.

The Role

The responsibilities of the Client Care Co-ordinator are as follows:

About You

You will be a customer focused individual with a strong work ethic and a proactive attitude. You must be able to use your initiative, feel comfortable challenging appropriately, enjoy working independently and as part of a team, be highly organised with the ability to work to deadlines. You will be computer literate, have a good understanding of Microsoft Excel and be able to effectively analyse basic data.

You must be able to demonstrate high levels of literacy, accuracy and grammar.

Although the majority of the role will be communicating with customers and colleagues via email, it is also important that you are willing and able to confidently communicate via telephone.

It is essential that the candidate has the ability to manage a demanding workload with varying deadlines as this is as a fast paced, regulated environment where time is of the essence!

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EQUALITY AND DIVERSITY MONITORING FORM

This organisation strives to operate a policy of equal opportunity and to not discriminate against any person because of sex, race, colour or national origin.

To help us monitor this, will you please complete the sections below placing a tick in the relevant boxes. The information you provide will only be used for monitoring purposes. The information will be treated in the strictest of confidence and in no way forms any part of the selection process.

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A person has a disability if he/she has a physical or mental impairment which has substantial and long term adverse effect on his/her ability to carry out normal day-to-day activities. Long term means has lasted, or is expected to last, for 12 months. Do you consider yourself to be a disabled person?

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