Team Leader (Welcome Team)

Full Time, 35 hours per week with requirement to work some weekends and bank holidays.

Are you an experienced, results driven Team Leader with a passion for delivering excellent customer service?

Do you enjoy coaching, motivating and inspiring your team to continuously improve and develop?

If so, we’d love to hear from you.  We have an exciting opportunity for an experienced Team Leader to lead our Welcome Team.

The successful candidate will report into the Head of Customer Experience and be responsible for the performance and day to day management of the Welcome Team, an inbound customer service and sales focused team responsible for providing excellent service to clients and referrers by issuing quotations, converting instructions and selling the benefits of our products and services.

The role includes:


The successful candidate will be:

Previous Team Leader experience essential

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This organisation strives to operate a policy of equal opportunity and to not discriminate against any person because of sex, race, colour or national origin.

To help us monitor this, will you please complete the sections below placing a tick in the relevant boxes. The information you provide will only be used for monitoring purposes. The information will be treated in the strictest of confidence and in no way forms any part of the selection process.

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