News
Introducing our Corporate Champion Star - LAURA BOULLEMIER, ASSISTANT HEAD OF RESIDENTIAL CONVEYANCING
HELEN LOBOZZO >
Client Care Manager
Fri 27 April 2018
Congratulations to Laura Boullemier, our Corporate Champion STAR
Laura is the Assistant Head of Residential Conveyancing in our Peterborough office and was nominated by a colleague for her dedication and commitment in helping an unhappy client who had experienced a less than excellent service. Despite it not being an error made in her department, Laura spent a lot of time identifying how the error occurred, discussing it with the client, emailing clarification and reaching a satisfactory resolution.
We recognise how challenging it can be to resolve mistakes, especially on behalf of others, but Laura provided this client with the best experience in difficult circumstances.
Taylor Rose TTKW introduced theThe Star Awards in 2018 to celebrate delivering excellent customer experience. The annual programme rewards both Legal ad Corporate colleagues on a quarterly basis. Our Corporate Champion is selected from our corporate teams who have been nominated by colleagues.
Taylor Rose TTKW operates from offices in London, LIchfield, Liverpool, Manchester, Northampton, Peterborough and Workington.
SHARE THIS ARTICLE
MORE NEWS
Service Update: Client Enquiries
Fri 10 May 2019
Q1 2019 STAR Awards Announced
Wed 24 April 2019
TAKE A LOOK AT
