RACHEL VAN CLEEF

RACHEL VAN CLEEF

TEAMS


Corporate

Client Care


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Deputy Head of Client Care

Location(s): Peterborough

Phone: 020 3994 7095

Language(s): English

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Rachel has a degree in Psychology from the University of Nottingham and has previously worked in customer service and hospitality. She is part of the Client Care team, which aims to improve the client experience by resolving complaints efficiently and collecting client feedback.

Rachel’s role is to respond to client complaints by conducting impartial investigations. Rachel also assists the Head of Client Care in monitoring client feedback from satisfaction surveys and review sites, helping the business to improve its service for future clients.

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Legal 500
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Law Society Personal Injury
Modern law awards winner 2023
Law Society Conveyancing Quality
The British Conveyancing Awards - Rebecca Kelly
The British Conveyancing Awards - Mustafa Hassan
ISO 27001
ISO 9001
LEAP Modern Law Conveyancing Awards
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