RACHEL VAN CLEEF
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Client Care Co-ordinator
Phone: 01733 865120
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Rachel has a degree in Psychology from the University of Nottingham and has previously worked in customer service and hospitality. She is part of the Client Care team, which aims to improve the client experience by resolving complaints efficiently and collecting client feedback.
As a client care co-ordinator, Rachel’s role is to respond to client complaints by conducting an impartial investigation. Rachel also provides staff with feedback from client satisfaction surveys, helping the business to improve its service for future clients.
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