News
Sean McCormack star is recognised in Taylor Rose Legal Client Excellence Awards
ADRIAN JAGGARD >
CEO
Thu 7 February 2019
Congratulations to our Legal Client Experience Champion Star Sean McCormack who is a Solicitor in our Holborn office.
In the fourth and final quarter of the Taylor Rose 2018 Awards Sean joins our team of Stars, our talented staff who consistently deliver an excellent experience for our clients.
Sean is a Solicitor in our Dispute Resolution team and was nominated by more than one client for his excellent work and the way he builds relationships with his clients. Feedback from his clients has been exemplary with comments such as "I had complete trust in Sean and felt he always looked after our best interests working really hard to keep us updated every step of the way."
One of his clients even felt that they were able to rebuild their life because of the hard work that Sean had given.
Adrian Jaggard, Managing Director commented "Our solicitors and fee earners work incredibly hard to deliver an excellent client experience and without client feedback its difficult to gauge just how we are doing as a business. That is why it is always incredibly satisfying to read all of the nominations for the Star Awards as I get to see first hand the interaction between solicitor and client. Sean had a tough crowd to beat as competition was fierce this quarter, but knowing what a positive impact he has on his clients this star is a no brainer. Thank you Sean for really helping clients feel they can trust and rely on Taylor Rose in delivering great service."
Taylor Rose introduced The Star Awards at the beginning of 2018 to celebrate delivering excellent customer experience. The annual programme rewards both Legal and Corporate colleagues on a quarterly basis. Our Legal Champion is selected from Lawyers and Executives who have had the best feedback from client satisfaction surveys, client compliments, referrers and online reviews.
