This role involves but is not limited to: 

• Administer, support, maintain and continue the development of the Salesforce platform as a core business tool
• A key focus on realising the key benefits of Slack as a workplace operating system
• Act as front line Salesforce support to a large and growing user base
• Handle many Salesforce administrative functions including user account maintenance, profiles, roles, permission sets and other routine tasks alongside our existing Salesforce Administrator but with a specialised focus on Slack.
• Building and maintenance of reporting and dashboard suites with a key number of finance related reports
• Complete regular internal system audits and prepare for upgrades.
• Work as part of a team delivering the full life cycle of projects from requirements gathering design, test and delivery 
• Based on a solid understanding of the organisation and stakeholder requirements, recommend suggestions for feature requirements, system improvements, support issues and development 
• Work closely with end users and stakeholders to understand areas for development and to support their use of the Salesforce platform. 
• Automate processes using Salesforce tools
• Maintain and adhere to a comprehensive Change Management and DevOps process utilising a central UAT sandbox across multiple vendors, JIRA and Confluence 
• Support in Data migration and data loads into Salesforce 

Requirements: 

• Current Salesforce Administrator certification
• Slack Administration certification
• Demonstrated ability to effectively communicate technical issues and resolve problems at all levels of the organisation both internally and externally
• A demonstrated ability to understand and articulate complex processes
• Strong understanding of Salesforce best practices and functionality
• Possess strong problem solving and technical skills to effectively design quality solutions

Company Core Values: 

• Aspire: To challenge convention, an entrepreneur with energy for change. To be the best that we can be
• Integrate: Bring together people and systems into a cohesive force
• Innovate: To creatively evolve our working practices, use our revenue and resources in a virtuous cycle of improving our people, systems and growth
• Commit: To delivering excellent client experience and working with integrity, investing in long term relationships, creating a strong market position and delivering sustained commercial advantage