The Role:

• Referencing, organising, and filing documents
• Dealing with colleague queries regarding incoming post and documents
• Excellent communication skills
• Ability to problem solve
• Monitoring and actioning incoming LSO tickets and emails
• Filing of original documents into central store
• Accepting/processing client documentation
• Certifying ID documents
• General administrative duties
• Covering holidays and sickness of team members
• Training new members of the team as necessary
• Assisting the document control team to ensure cover for all tasks in the wider team.

The Person: 

• A professional, flexible and reliable attitude and approach
• Strong organisational skills
• Customer focus with a proactive “can do” attitude
• Strong communication skills & ability to communicate at all levels and across all departments.
• Able to work within a team as well as independently.
• Able to demonstrate initiative, strong work ethic and ability to problem solve.
• Ability to prioritise workload.
• Acute attention to detail.
• Willingness to learn new skills and adapt to change.
• Have a good understanding of Microsoft office and ability to learn use of case management systems.
• Conveyancing experience/knowledge is advantageous.

Company Core Values:

• Aspire: To challenge convention, an entrepreneur with energy for change. To be the best we can be.
• Innovate: To creatively evolve our working practices, use our revenue and resources in a virtuous cycle of improving our people, systems and growth.
• Integrate: Bring together people and systems into a cohesive force.
• Commit: To work with integrity and invest in long term relationships, creating a strong market position and delivering sustained commercial advantage.