This role involves but is not limited to:

• Developing, implementing and reviewing a department strategy to support and deliver our company strategy.
•  Formulating, agreeing and delivering annual department budgets.
• Networking internally to build contacts and generate cross referrals
•  Managing recovery of cash and aged debtors.
• Developing, maintaining and reviewing monthly department KPIs and performance reporting.
•  Passing department audits.
•  Servicing clients in accordance with company policies and procedures.
• Delivering market-leading levels of customer service and communication.
•  Ensuring technical competence through adequate training, support and succession planning.
• Understanding and managing department risks.
•  Promoting company vision and values.
•  Continually improving systems and processes to increase efficiency, improve customer experience and reduce risk.
•  Assisting with recruitment within the property litigation department.
• Liaising with HR in relation to departmental training requirements.
•  Providing technical and operational support to the department where required.
• Working with HR to ensure that all probation periods are dealt with effectively.

Requirements:

• Qualified solicitor or equivalent
•  Good analytical skills
•  Ability to handle complex and multiple case loads
•  Experience of managing a department
•  Accuracy and attention to detail
•  Strong leadership and relationship building skills
• Ability to influence and drive mind-set change at all levels
•  Proven track record of external networking, demonstrating the ability to increase workflow for a team

Company Core Values:

• Aspire: To challenge convention, an entrepreneur with energy for change. To be the best that we can be
• Integrate: Bring together people and systems into a cohesive force
• Innovate: To creatively evolve our working practices, use our revenue and resources in a virtuous cycle of improving our people, systems and growth
• Commit: To delivering excellent client experience and working with integrity, investing in long term relationships, creating a strong market position and delivering sustained commercial advantage