The Role:

• Develop comprehensive test plans, test cases, and test scripts for Salesforce Sales Cloud, Service Cloud, Experience Cloud, and the wider later salesforce ecosystem.
• Log, track, and verify defects in the issue-tracking system (e.g., Jira).
• Perform regression, integration, performance, and user-acceptance testing (UAT)
• Work with Salesforce admins, developers, and business stakeholders to clarify requirements and resolve issues.
• Experience with both manual and automated testing
• Provide clear, timely test status reports and metrics to project teams and management with the support of the scrum masters.
• Advocate for quality best practices and continuous improvement.
• Coordinate release readiness reviews and support production deployments

The Person:

• Relevant Salesforce Certifications
• Experience in a Salesforce QA/Testing role
• Experience operating within Agile/Scrum methodologies
• Familiarity with project management tools including JIRA/Confluence and Miro
• Ability to define and deliver best practice testing plans
• Ability to understand user requirements and processes and identify potential issues during testing
• Confident in coordinating regression testing based on ecosystem software updates (core Salesforce and Managed packages)
• Strong analytical, problem-solving, and documentation skills.

Company Core Values:

• Aspire: To challenge convention, an entrepreneur with energy for change. To be the best that we can be
• Integrate: Bring together people and systems into a cohesive force
• Innovate: To creatively evolve our working practices, use our revenue and resources in a virtuous cycle of improving our people, systems and growth
• Commit: To delivering excellent client experience and working with integrity, investing in long term relationships, creating