VACANCIES
DOCUMENT CONTROL ASSISTANT
This role involves but is not limited to:
Opening post, sorting, scanning, separating original documents and distributing mail from the digital mailroom tool
Processing outgoing post including letters and parcels, using Royal Mail PPI system, Click & Drop or couriers as appropriate
Dealing with colleague queries on mailroom
Monitoring incoming emails
Greeting clients and visitors, maintaining a professional approach
Accepting/processing client documentation
Certifying ID documents
General admin duties
Receiving deliveries into the office and distributing accordingly
Providing refreshments for clients and meetings
Covering holidays and sickness of team members
Arranging courier/parcel deliveries and collection when required
Training new members of the team as necessary
Requirements:
A professional, flexible and reliable attitude and approach
Strong organisational skills
Presentable appearance
Customer focus with a proactive “can do” attitude
Strong communication skills & ability to communicate at all levels and across all departments
Able to work within a team as well as independently
Able to demonstrate initiative, strong work ethic and ability to problem solve
Ability to prioritise workload
Acute attention to detail
Willingness to learn new skills and adapt to change
Have a good understanding of the Microsoft office and ability to learn use of case management systems
Company Core Values:
Aspire: To challenge convention, an entrepreneur with energy for change. To be the best we can be.
Innovate: To creatively evolve our working practices, use our revenue and resources in a virtuous cycle of improving our people, systems and growth.
Integrate: Bring together people and systems into a cohesive force.
Commit: To work with integrity and invest in long term relationships, creating a strong market position and delivering sustained commercial advantage.
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