VACANCIES


We are pleased to announce that we have a vacancy for a full time welcome team assistant in our Peterborough office to cover maternity leave.

About Us

 Taylor Rose TTKW is a creative and dynamic law firm that believes clients come first.

We put the client at the heart of everything we do and the welcome team’s core responsibility is to ensure a quality client journey and experience.

The Welcome Team act as a first point of contact for customers to provide accurate information and quotations based on specific needs. This includes receiving provider information and processing the information to generate tailored client care packs and matching clients to the appropriate services and teams.

 About You

 The role requires a confident and driven individual that has customer focus, attention to detail and excellent literacy, organisation and communication skills

 As a welcome team assistant you will be introducing the client to the firm and sUpporting them through the transition to instruction.

You will be ensuring clients have a positive journey with us; you will be building trust, confidence and relationships with our business referrers and clients.

You will need to be a team player and able to think and work under pressure in a challenging but engaging environment, working with clients, internal staff and department team leaders.

Responsibilities

 The main duties and responsibilities of this role include but are not limited to: 

The role will involve working full time Monday to Friday with a rota starting between 8am-10am and finishing 4pm-6pm.

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EQUALITY AND DIVERSITY MONITORING FORM

This organisation strives to operate a policy of equal opportunity and to not discriminate against any person because of sex, race, colour or national origin.

To help us monitor this, will you please complete the sections below placing a tick in the relevant boxes. The information you provide will only be used for monitoring purposes. The information will be treated in the strictest of confidence and in no way forms any part of the selection process.

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A person has a disability if he/she has a physical or mental impairment which has substantial and long term adverse effect on his/her ability to carry out normal day-to-day activities. Long term means has lasted, or is expected to last, for 12 months. Do you consider yourself to be a disabled person?

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