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Client Care Co-ordinator
Phone: 020 3994 7095
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With 11 years of customer service and hospitality experience, and 4 years in management, Jenner strives to make sure her decisions are fair and honest, striving to do what is best for both clients and staff.
She feels that great customer service and fair decision making are both imperative in the smooth running of any business.
Jenner’s role includes ensuring all clients have the best experience whilst working with the firm, addressing any queries clients may have and monitoring review feedback and survey responses to ensure a fantastic client journey.
Having experience in customer service has helped Jenner to grow teams and boost review scores on websites including Google Trustpilot and Tripadvisor.
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